To whom it may concern,

At Bristol Eltham we have recently upgraded to Pacsoft's Optemizer from Pacsoft for windows. We are a small store with a server in the back office and two point of sales.

The upgrade it's self went extremely well causing no interruption to business, and taking about half a day.

We have been very happy with the ease with which our older and more set in there ways staff members have transitioned to the new system.

The support we receive is fantastic. Within minutes of a call support staff are helping fix any problems or jumping onto our system so that they can view the problem themselves. If there are any issues that can not be fixed immediately the support staff get back to us before the day is finished.

Andy Sayer is not only, extremely helpful when going through the purchasing process, but regularly rings to check things are running well.

Optemizer is very user friendly point of sale and back office software. The search engines and ease with which we can create and track orders is a huge improvement over Pacsoft for windows. There have been a few issues with price updates but other, than this small problem the system runs smoothly.